On a computer that is running Windows Vista, you create a subfolder in a shared folder. When you try to rename the subfolder, you receive the following error message:
“The <Shared Folder Name> folder does not exist. The file may have been moved or deleted.
Do you want to create it?”
Additionally, if you try to save a file to the shared folder, you may receive the following error message:
“There has been a network or file permission error. The network connection may be lost.”
This problem occurs because the client-side cache database that the Offline Files feature uses was corrupted when Windows Vista was deployed. This results in a missing registry value in the registry.
To resolve this issue, follow these steps:
- Go to Start
- Click Run, type Regedit.exe, and then press OK. If you are prompted for an administrator password or for confirmation, type your password or click Continue.
- Find and then click the following registry subkey:
Note: Create the Parameters registry subkey if it does not exist. To do this, follow these steps:
- Locate and then click the following registry subkey:
- On the Edit menu, point to New, and then click DWORD Value.
- Type Parameters, and then press ENTER.
- In the Edit menu, go to New, and then select DWORD Value.
- Type FormatDatabase, and then press ENTER.
- In the Edit menu, click Modify.
- In the Value data box, type 1, and then click OK.
- Close Registry Editor.
- Restart your computer.