"Network or file permission" or "folder does not exist" error

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asked Feb 19, 2015 by anonymous


On a computer that is running Windows Vista, you create a subfolder in a shared folder. When you try to rename the subfolder, you receive the following error message:

“The <Shared Folder Name> folder does not exist. The file may have been moved or deleted.

Do you want to create it?”

Additionally, if you try to save a file to the shared folder, you may receive the following error message:

“There has been a network or file permission error. The network connection may be lost.”

This problem occurs because the client-side cache database that the Offline Files feature uses was corrupted when Windows Vista was deployed. This results in a missing registry value in the registry.



To resolve this issue, follow these steps:


  1. Go to Start
  2. Click Run, type Regedit.exe, and then press OK. If you are prompted for an administrator password or for confirmation, type your password or click Continue.
  3. Find and then click the following registry subkey:


Note: Create the Parameters registry subkey if it does not exist. To do this, follow these steps:

  1. Locate and then click the following registry subkey:


  1. On the Edit menu, point to New, and then click DWORD Value.
  2. Type Parameters, and then press ENTER.
  1. In the Edit menu, go to New, and then select DWORD Value.
  2. Type FormatDatabase, and then press ENTER.
  3. In the Edit menu, click Modify.
  4. In the Value data box, type 1, and then click OK.
  5. Close Registry Editor.
  6. Restart your computer.

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