You get an error message when you install Windows Anytime Upgrade on a Windows 7-based computer

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asked Feb 19, 2015 by anonymous

Issue:

When you install Windows Anytime Upgrade on a computer running Windows 7, you may receive the following error message:

“Windows Anytime Upgrade was not successful

The upgrade was not successful. Please try the upgrade again.”

This problem can occur if Windows 7 Service Pack 1 (SP1) was downloaded by Windows Update but has not yet been installed.

Solution:

Uninstall Windows 7 Service Pack 1

 

To resolve this issue, uninstall Service Pack 1 by using the DISM command. To do this, follow these steps for your version of Windows 7.

 

  • For the 32-bit version of Windows 7

 

  1. Go to Start, and then type cmd in the Search box.
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:

dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514

  1. After the removal is complete, type exit, and then press Enter.
  2. Restart your computer.

 

 

  • For the 64-bit version of Windows 7

 

  1. Go to Start, and then type cmd in the Search box.
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:

dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514

  1. After the removal is complete, type exit, and then press Enter.
  2. Restart your computer.

 

 

Determine whether you installed the Beta version of Windows 7 SP1

 

If you installed the Beta version of Windows 7 SP1, you cannot upgrade immediately by using Windows Anytime Upgrade. You have to uninstall the Beta version and then restart Windows Anytime Upgrade. To Uninstall the Beta version, follow these steps for your version of Windows 7.

 

 

  • For the 32-bit version of Windows 7

 

  1. Go to Start, and then type cmd in the Search box
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:

dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17105

  1. After the removal is complete, type exit, and then press Enter.
  2. Restart your computer.

 

 

  • For the 64-bit version of Windows 7

 

  1. Go to Start, and then type cmd in the Search box.
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:
  4. dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17105
  5. After the removal is complete, type exit, and then press Enter.
  6. Restart your computer.

 

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